First of all, We would like to thank all our customers who visit our store and make orders during this uncertain time. We always value your support!
We understand nowadays there is a delay of your orders than usual because of the fuel shortage and unexpected protests happening around the country. Our delivery partners are putting their full effort to deliver your orders as soon as possible. I highly appreciate your patience and corporation.
In the meantime, we have taken some important steps to give you the best service.
01.Orders place before noon every day other than Sundays, We are dispatching them the same day. Orders placed after 12.00 pm, we will dispatch the next working day.
02. Delivery fees, Our courier partners have increased the price of the delivery due to current petrol and diesel increment of 147% and 178%. However, we managed to increase our delivery fees to only Rs.50/- for all-district.
03. Customer service, We are working with limited resources, however we will try our best to respond as earliest as possible to your message, inquiries, and feedback through our social media, WhatsApp, and email
04. For Colombo district order with online paid, We will be able to arrange the delivery same day or the next day with PickMe flash based on your request. If you need this service please send your order number to (WhatsApp 0777065586) or simply give a call as soon as you place the order.
We will continue to provide you best products and services now and going forward. Thank you again for your support!
Cheers!
Team
VC SECRET