Operations and Customer Service Executive

Job Role

• Oversee day-to-day operations
• Manage inventory, order fulfillment, and logistics.
• Coordinate with suppliers and ensure stock availability.
• Handle customer inquiries, feedback, and resolutions.
• Monitor and improve overall customer satisfaction.

Experience:

• Proven experience in a similar role, preferably in the e-commerce or retail industry.

Qualifications:

• Age between 18-30 (Preferably female)
• Strong communication skills in both English and Sinhala,
• Proficiency in MS Office Packages and Google Applications, with the ability to quickly learn new software and tools. 
• Excellent customer service skills, with a strong passion for quality, and a commitment to delivering exceptional customer service
• A self-learner who can work independently, take ownership of their work, and continually seek out opportunities to learn and grow. 

More details: Call now 0777065586